FAQ's

Our products are delivered within 7-8 business days from the date of placing the order.

Once the product is dispatched you will receive the tracking details in the email provided.

Browse through your spam, junk and promotions folder. In case you have still not received the confirmation, reach out to us on info@plugmydrip with the following details:

1.Full name under which the order has been placed

2.Email address

3.Item(s) purchased

4.Order ID

All the orders are shipped within 2-3 business days of purchase.

All sales from Plug My Drip are final. For further details, you can visit our Return policy page

Every brand has a different policy for exchange and return of their products. For more details, you can visit our return policy page

All orders are subject to cancellation within 12 hours of placing the order.

We only accept prepaid payments that allow multiple payment options through our providers, Cash on Delivery is only available in few cities like New Delhi, Mumbai and Bangalore

Every product sold on Plug My Drip website is brand new (DS). We have an in-house legit checking system which follows a 3-step verification process. All pairs listed on the website are deadstock and are verified authentic.

Plug My Drip is strictly against maintaining the private database of the customer. Moreover, the transaction is processed by our payment service providers Paytm or PayU via a secure gateway.

The shipping carrier is subject to the serviceability of your Pin code. The products are shipped through Blue Dart, Delhivery etc.

No. All products are shipped from our warehouse in India so you don't have to pay custom duty or any additional charges.